On today’s episode Dr. Mark Costes explores the challenges of leading a dental team during a workforce shortage. With a 30% decline in healthcare workers since the pandemic, dental practices are struggling to find and retain skilled employees. Dr. Costes shares his own leadership journey—learning from early mistakes, overcoming high turnover, and shifting from a rigid management style to an approach built on structure, inspiration, and accountability.
He also introduces key leadership principles, including defining clear expectations, holding team members accountable, and creating a structured approach to leadership. Tune in to hear how the Four Futures Framework—balancing mind, meaning, muscle, and money—can help dentists build thriving businesses while maintaining personal well-being.
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