This power packed podcast takes on a Ted Talk format from when Dr. Mark Costes spoke at the recent “Super Dentist Boostcamp” held in Philadelphia. Here he takes us on his dental practice journey that was not without setbacks as he credits much of his success to the mistakes he made from early private practice ownership. Listen to his learning experiences and how these not only changed his life and career trajectory but also led to true fulfillment.
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Today’s Dentalpreneur Podcast guest has demonstrated success in overseeing operations, improving efficiencies, increasing patient satisfaction, and driving revenue for the DSO sector for over 23 years. As an innovative operations strategist, Maria Fuertes has co-created a proprietary Practice Operating Cycle for Carestack, a concept for operational service excellence and compassionate people development. She shares with Dr. Mark Costes how she is helping scale and grow multiple organizations in her capacity as “Director of Practice Heroes.”
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Taking off from the Japanese concept of “Kaizen,” both a philosophy and a strategy, Dr. Mark Costes teaches how continuous incremental improvements can take place in focused areas of your dental practice. Through a consistent training protocol and replicable systems in place, a culture of constant betterment can be achieved. He also cites differences between the proactive and the reactive CEO.
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Is it possible to have a dental practice model with the resources of a large group practice while preserving the feel and culture of relationship-based, patient-focused dentistry of private practice? Yes, says David Lohmann, CEO and Co-Founder of Apex Dental Partners. Here, he shares with Dr. Mark Costes, how Apex has grown into a group practice organization with 37 locations and over 170 providers without compromising clinical autonomy and patient care. Listen and learn if their transition solution is for you.
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Today’s episode brings us back to a Mastermind session with Dental Success Blackbelt and performance coach, Alastair Macdonald. Here he brings dentists to a realization of the supreme wealth creation opportunity they have in the business of dentistry. That is, if they can bridge the gap between earning income and creating wealth. Tune in for tips on how to escape the dental chair trap to becoming a trueblue dentalpreneur.
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Artificial Intelligence, or AI, is a cutting-edge technology that is making a transformational impact on many industries, including dentistry. Pearl, an AI company focused on elevating the standard of care for the dental industry, boasts of the FDA clearance it received for its AI radiology solution. In this episode, Dr. Mark Costes speaks with its CEO, Ophir Tanz, and unravels the breakthrough technology that allows both dentists and patients in the operatory to detect undiagnosed conditions through an AI-powered “second set of eyes.”
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Do you know your practice’s overall targets or Wildly Important Goals (WIGs)? How do you deploy corrective action if you’re lagging? Do you have lead measures predictive of future results? Are your team members made accountable for their individual contributions? Today, Dr. Mark Costes underscores the importance of weekly growth and quarterly calibration meetings. These huddles define each department’s job to be done in contribution to the overall WIG and ensure consistency of service and language at all levels.
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Today’s episode of The Dentalpreneur Podcast is replete with tax strategies for the dental practice owner as well as for other business structures. Here, Dr. Mark Costes picks the brains of Scott Haberman, CPA with the Eide Bailly consulting firm, as he shares tax write-off tips and ways to decrease tax liabilities. These include the Cost Segregation Analysis, the 1031 exchange and conservation easement for real estate investors, as well as business tax deductions such as vehicle purchases, the Augusta Rule, student loan reimbursement and the cash balance plan.
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In this episode, we hear from the top 1% of the Mastermind Group - the Blackbelt Coaches. Recapping common issues and challenges faced by dental business owners, they take turns in addressing systems of accountability, reducing associate attrition, managing capacity challenges, hygiene performance, employee motivation and team culture.
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Nobody wants to spend their time pouring over numbers on an excel spreadsheet. However, as Dr. Mark Costes stresses alongside Jake Conway and Dr. Addison Killeen, a tighter control of one’s finances would give you the competitive edge to make informed decisions about your margins and prospects for growth. Here they teach how to calculate production costs on a forensic level in order to optimize your outcome and improve your profits.
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In today’s podcast, Dr. Mark Costes asks: What is the identity that you would want to create for yourself? Whoever you choose to be would determine what habits you form to evolve into that person you decide to become. Listen in for lessons on habit formation and creating your own personal ethos or core values to embody and live by.
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What was supposed to be just a discussion on dental specific wealth management tips turned out to be a highly engaging up-close-and-personal chat between two long-time friends. In this episode, Dr. Mark Costes and Dentist Advisors Co-Founder, Ryan Isaac, catch up on surfing, flying, island-hopping, and yachting in the Adriatic Sea, camping and athletic choices. They also let us in on anecdotes on parenting, lessons learned from Dad, career evolution, regrets and missed life pursuits, while giving hacks on financial freedom.
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Are you interested in building or scaling a group practice or DSO and tired of learning by trial and error? Or are you a seasoned dental entrepreneur who wants to expand your knowledge in sell-side advisory services, growth strategies, and mergers and acquisitions? Dr. Mark Costes speaks with Perrin DesPortes, Founder of Polaris Healthcare Partners, on the “Scaling from Clinician to CEO” Summit jointly organized by DSI and Polaris. To be held at the Sheraton Denver Downtown Hotel in Denver, Colorado, on October 5 to 7, the event promises to go in-depth to the nuts and bolts of building an elite-level business as no other dental conference has done before. With never-before-seen content and real-world tactical information, participants will walk away with clear, actionable go-forward strategies for implementation.
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Ever wondered what people would say at your eulogy? Dr. Mark Costes leads us in a highly moving and reflective eulogy exercise to determine what positive impact we may want to leave the world with. This session he conducted with the Mastermind group will surely leave you rethinking your priorities and aligning your goals with what is truly important in the grand scheme of things.
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Who is your personal hero, the one you emulate and aspire to be? Inversely, who is your Antihero, the one whom you absolutely abhor and do not want to become? Dr. Mark Costes takes us back to that Mastermind session where he touched on hero worship in our culture. There he revealed how we can become our own Hero by working towards being the best version of ourselves.
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In this episode of The Dentalpreneur Podcast, you’ll hear a powerhouse panel of the Dental Success Blackbelt coaches share their best business practices in dealing with commonly recurring challenges. They take turns identifying these issues ranging from recruitment and onboarding, new hire expectations, success target setting, employee attrition, patient retention, consistency of care, to effective mentorship and systemization.
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More lessons from the Mastermind sessions: DSN Co-Founder and DSI Blackbelt Coach, Dr. Addison Killeen, demystifies EBITDA as the valuation measure used by DSOs, venture capital firms and private equity groups in deriving a possible sale price for a practice. Spoiler alert: Gross revenues do not count. EBITDA is the one basis for valuation calculation. Tune in for Mastermind insider tips on how to increase your EBITDA multiples without having to add more locations to your practice.
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“Imagine it’s your last day of clinical dentistry …” In this episode, Dr. Mark Costes revisits the Mastermind visualization exercise he conducts with every new member of the Dental Success community. Beginning with the end in mind, he takes inspiration from Steven Covey to guide Masterminders towards establishing a clear vision of what their ideal practice and life would look like when they transition out of clinical dentistry. Listen in to set your own goals for the future and how to get there.
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Returning guest Dr. David Phelps sits down with Dr. Mark Costes today for more insights on building wealth and cash flow outside the practice. Himself a former practice owner, David founded the Freedom Founders Mastermind Community helping dentists achieve financial freedom through real estate investing. Here he shares his views on passive income, debt, savings, taxes and creating a sustainable, predictable, inflation-hedged investment portfolio.
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Today we look at the future of dentistry and how Artificial Intelligence can help take a practice to the next level. Rob Laizure, Founding Partner of FullContour Design Services, speaks to Dr. Mark Costes on the benefits of utilizing AI digital design services for crowns, bridges, orthodontics, implants, guided surgery and removables. With the latest advancement in 3D printing technology, Rob shares how digital design and AI can alleviate workflow bottlenecks, overcome high-priced CAD design, staff shortages, learning curves and slow turnaround times.
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Dentists lead fast-paced, high-stress, intense lives. For this reason, every dentist needs a life coach. This was the motivation for Chelsea Myers, Founder and CEO of Dental Life Coach, to offer transformative coaching to dental professionals and help them create the dental life they desire. Dr. Mark Costes chatted with Chelsea at the recent Dykema DSO conference to learn more about how dentists can become better communicators, have a positive relationship with money, increase case acceptance rates and improve talent retention.
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Today’s guest is a general-dentist-turned-venture-capitalist who is changing the landscape of dental and systemic health ventures. Dr. Jeremy Krell is Managing Partner of Revere Partners, the first-ever venture capital fund focused on oral health. At the Dykema DSO Conference recently held in Colorado, he talked to Dr. Mark Costes about how their dental industry expertise helps connect startups with investors and leaders of top dental chains, manufacturers, insurers, nationwide labs and retailers.
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Ryan Gross, DSI and DSN Chief Marketing Officer and Founder/CEO of MyCMOShare, returns to the Dentalpreneur Podcast to talk about The Dental Office Marketing Manual – a comprehensive playbook to dental marketing co-written with Dr. Addison Killeen and Kristin Carroll. Using data to help make smart business decisions that drive dental practice growth, he gives a preview of the manual’s real world marketing examples and its lessons on brand experience, website and online presence, social media marketing, search engine marketing and optimization and how to measure Return on Marketing Investment.
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